Terms & Conditions

Registration is free and uses passwordless OTP authentication via your email address or mobile number. You're responsible for keeping access to your registered email/number secure. One person may hold one account.

Bid Points are a virtual, in-platform currency used only for bidding in Get Deals. Saverz Coins (referred to in these terms as “Store Credits”) are shopping credit earned via the Spin Wheel or refunds; each Coin is worth ₹1 off a purchase at checkout and is usable only for purchases on the platform. Neither can be withdrawn or converted to cash by any user.

No purchase necessary. Bid Points are never earned by buying anything. They come only from the free welcome bonus, the free daily check-in, referrals, and the Spin Wheel — every one of these is available whether or not you ever make a purchase.

Bid Points are promotional points earned through activities like sign-up, daily check-ins, referrals, and campaigns. They are not cash and cannot be redeemed for cash.

A bid must be equal to or higher than the listed Minimum Bid Points to be eligible. The highest bidder when bidding closes wins; ties are broken by the earliest bid. Winners' points are deducted and are non-refundable. Losing bidders are refunded their held points minus a platform fee (a percentage set by ShopSaverz and shown on the bid page), which is burned rather than paid out. Withdrawing your own bid before bidding closes is always refunded in full, with no fee.

ShopSaverz operates on a fully prepaid model. All orders and any applicable delivery charges are paid online via the Razorpay gateway. Cash on Delivery is not offered.

On requesting deletion, your account enters a 20-day suspension period. Simply signing back in within that window reactivates your account, restoring points, credits and order history exactly as they were. After 20 days your personal details (name, email, phone, addresses and similar) are permanently erased and any remaining points and credits are forfeited. Order and payment records are retained for accounting and legal purposes but are no longer linked to your identity.

Disputes must be raised within 7 days of delivery or expected delivery. The Super Admin's decision on a dispute is final and binding.

In accordance with the Consumer Protection (E-Commerce) Rules, 2020, complaints or grievances that are not resolved through our regular Contact Us channel may be escalated to our Grievance Officer:

Grievance Officer, ShopSaverz
Accendos Web Technologies Pvt. Ltd.
SCO 91, Swastik Vihar, MDC Sector 5, Panchkula, Haryana – 134114
Phone: +91-79860-31904 (Mon–Sat, 10:00 AM – 7:00 PM IST)
Email: contact@shopsaverz.com

Grievances are acknowledged within 48 hours of receipt and resolved within one month, in line with the timelines prescribed under the Rules.